• You are not logged in.

#1 Oct. 14, 2018 00:51:44

startup
Registered: 2017-12-30
Posts: 7
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

For weeks i try to have my purchased licence released cause of a reinstall of my computer after a hard disk crash.

SUPPORT doesn't give any answer at all.
Take this in consideration before purchasing.

Offline

#2 Oct. 22, 2018 09:13:06

PaulW
From: London
Registered: 2018-08-06
Posts: 18
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

@Admin could you not look for someone to take over these day to day issues.

I love FMiner, for what i am doing it really is fantastic and as you can see I have bought 2 licenses so far but this support issue really is troubling.

I would do it happily and i am sure you could find alot others on here that would as well and are probably better qualified,

Just a thought anyway….

Offline

#3 Oct. 24, 2018 23:40:40

startup
Registered: 2017-12-30
Posts: 7
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

PaulW
@Admin could you not look for someone to take over these day to day issues.

I love FMiner, for what i am doing it really is fantastic and as you can see I have bought 2 licenses so far but this support issue really is troubling.

I would do it happily and i am sure you could find alot others on here that would as well and are probably better qualified,

Just a thought anyway….


great for you i just didn't receive any reply

Offline

#4 Nov. 8, 2018 11:01:22

Trones
Registered: 2018-11-07
Posts: 3
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

Have you sent an email?

I agree with PaulW, I would even contribute features if the code was shared. This tool is so much faster than writing a custom scraper for each scraping job.

Offline

#5 Nov. 14, 2018 02:36:58

sigerken
Registered: 2018-11-14
Posts: 1
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

startup
For weeks i try to have my purchased licence released cause of a reinstall of my computer after a hard disk crash.

SUPPORT doesn't give any answer at all.
Take this in consideration before purchasing.


I experience the same issue, it's a SHAME! Really consider this before buying…

Offline

#6 Nov. 20, 2018 10:48:47

PaulW
From: London
Registered: 2018-08-06
Posts: 18
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

Have your licenses been reset yet??

Offline

#7 Dec. 12, 2018 03:59:23

startup
Registered: 2017-12-30
Posts: 7
Reputation: +  0  -
Profile   Send e-mail  

Non existent support

of course not

Offline

Board footer

Moderator control

Powered by DjangoBB